5
Atre is very satisfied with the result
Resolved

1win Team Statistics Page Loading Extremely Slow

Atre
December 09, 10:04 am
28
Atre's Thank You Message
“Support looked into it and discovered that one of the analytics endpoints was temporarily responding slower than usual due to a maintenance task. They optimized the request routing, and the statistics page began loading instantly again. As a courtesy, they added a small bonus to my account. The issue was resolved swiftly and with a clear explanation.”

I am experiencing a persistent performance problem with the team statistics section of your platform. Every time I open the statistics tab for a specific team, the page takes an unusually long time to load, sometimes up to 20 seconds, while other sections of the platform load quickly, and my internet connection remains stable. To make sure it was not caused by my own setup, I tried accessing the same statistics page from different devices and over different networks, but the delay remained the same. This makes it clear that the issue seems specific to that feature or its underlying infrastructure rather than my connection or hardware. I would like this problem to be technically investigated, and the loading performance of the team statistics tab to be improved so that it works as smoothly and quickly as the rest of the platform.

Atre
December 10, 12:04 pm

Support looked into it and discovered that one of the analytics endpoints was temporarily responding slower than usual due to a maintenance task. They optimized the request routing, and the statistics page began loading instantly again. As a courtesy, they added a small bonus to my account. The issue was resolved swiftly and with a clear explanation.

Report a Similar Issue