1win Support Does Not Resolve Missing $4 Deposit

Lakshay

February 15, 7:26 pm

On February 15, I attempted to deposit ₹300 into my 1win account using Google Pay from my SBI bank account. The ₹300 was successfully debited from my SBI account, but it was not credited to my 1win account.

I have not been able to resolve this issue through any support channel, and the money is still missing. I am requesting that the debited amount of approximately ₹300 be refunded to my SBI account as soon as possible, or that the transaction be investigated and the issue clearly explained.

1win

February 16, 11:33 am (16 hours after complaint)

Hello! Thank you for contacting us. We have checked your account information: At the moment, one request is under consideration. No other active or pending applications have been identified. As soon as the verification is completed, we will definitely let you know. We usually respond within a week. Thank you for being with us.

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