1win Account Deletion Request - Credit Report Issue

Babalwa
Babalwa
1win
February 26 2:58 PM304

I have a 1win account registered via the website which is linked to the email addresses babes0***@gmail.com or dubadubababal***@gmail.com, and I urgently want this account to be deleted. The existence of this account and its records are negatively affecting my credit profile, as 1win is appearing on my Clearscore report and has been contributing to loan rejections. I first noticed 1win appearing on my Clearscore profile in 2024, and since then I have repeatedly tried to delete my account without any success. I have already sent an email to 1win customer support requesting permanent account deletion and the removal of any related data that impacts my credit profile, but I have never received any reply. I request that my 1win account, linked to the above email addresses, be permanently closed and that all related records that are harming my credit profile be removed as soon as possible. I also ask for written confirmation once the account has been deleted and any negative impact on my credit report has been addressed.

February 26 3:24 PM (26 minutes after complaint)

Hello! We understand your frustration. Please share your gaming ID so we identify your account correctly and forward your request to the security department. We will be happy to assist you as soon as we have the requested information.

Babalwa
Babalwa
February 26 3:38 PM

The website isn’t loading, so I can’t find my account ID. What else can I do to retrieve my account ID?

February 26 5:02 PM

Hello! We have reviewed the account details associated with the email addresses you mentioned. One of the accounts was blocked in 2025 at your request. The second account has shown no activity since March 2025. At this time, we are unable to apply a restriction to that account without the corresponding user ID. If you are experiencing issues loading the website, we suggest clearing your browser cache and cookies, disabling any extensions that might interfere, or trying a different browser or device. Please inform us once you are able to provide the user ID so we can proceed accordingly.

March 2 6:18 PM

Hello! Unfortunately, we have not yet received your gaming ID. Without this informatioin we cannot proceed with blocking your account. If the issue persists, please contact us again or message our support team.

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