Garena Free Fire: Wrongfully Banned and Now Can't Access Ranked Matches

I was shocked to find out that my Garena Free Fire account got banned, despite never resorting to any unfair tactics or cheats. After patiently waiting for a week, the ban was finally lifted. However, I am currently unable to participate in ranked matches. I have only put my money into the Lone Wolf mode. I feel like all my efforts are going to waste. Here is my ID: 2192321397. I kindly request your help with this issue—I would greatly appreciate your assistance.