I placed an order from Zara online, with a delivery date promised for November 13, 2024. The product was handed over to the courier and marked as "out for delivery," but it has neither been delivered nor have I received any updates. Attempts to contact the courier company, Birgündekargo, have been futile—the provided phone number is unreachable, and customer service does not respond.
I’ve spent 15-20 minutes on hold multiple times without success. Zara has not processed a return or provided any resolution. What happens now? This lack of communication and accountability is unacceptable. Zara, I demand immediate action to either deliver my order or issue a full refund without further delays.
I placed an order on Zara's online store (Order No: 5399***2106) and paid extra to have the delivery date moved to December 18, 2024. When my order wasn’t delivered on the specified date, I contacted the courier company, Birgündekargo (Tracking No: 235831907027). They informed me that no deliveries ...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
Hello Zara Support, I purchased a product from Zara on July 3, 2024. As of today, July 20, 2024, my order has not been delivered. It's frustrating that such a large company uses unreliable courier services like "Bir Günde Kargo" and leaves customers in this situation. I've tried contacting custome...
I purchased a product from Zara, expecting timely delivery, but it has yet to arrive. The scheduled delivery date was November 13, 2024, but I keep receiving updates claiming “recipient unreachable.” This is completely untrue as the address provided is a well-known business location. No one has cont...
I placed an order with Zara, expecting it to arrive on the promised date, but it still hasn’t been delivered. It’s been four days since the package was supposedly out for delivery with Kargoist, and there’s no update. When I contacted the courier company, they spoke to me in a disrespectful and unpr...
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