I placed an order with Zara on November 6, 2024, selecting the next-day delivery option for an extra fee. The product was supposed to arrive on November 7, 2024, but it wasn’t delivered, and I received no updates. Instead, the order status now says "problem with delivery."
If next-day delivery isn’t guaranteed, why is this option offered on Zara’s website? I paid extra for this service, yet neither the product nor any explanation was provided. To make matters worse, contacting Zara’s customer service is nearly impossible.
I demand an immediate resolution—either deliver my product as promised or refund my money, including the extra delivery fee. This lack of service is unacceptable.
I placed an order with Zara on November 6, 2024, and paid extra to ensure quick delivery. However, without any prior notification, my order was abruptly canceled. When I reached out to customer service, they simply informed me that the item was “unavailable.” I am extremely frustrated – why list an ...
I placed an order from Zara online, with a delivery date promised for November 13, 2024. The product was handed over to the courier and marked as "out for delivery," but it has neither been delivered nor have I received any updates. Attempts to contact the courier company, Birgündekargo, have been f...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
I placed an order with Zara (Order No: 5387****730) on October 7, 2024, and paid extra for early delivery on October 9, 2024. Despite being home, Kargoist sent a message saying the delivery couldn’t be made. I can’t reach customer service, and Zara isn’t resolving the issue either. If the package ca...
I purchased a product from Zara, expecting timely delivery, but it has yet to arrive. The scheduled delivery date was November 13, 2024, but I keep receiving updates claiming “recipient unreachable.” This is completely untrue as the address provided is a well-known business location. No one has cont...
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