I placed an order with Zara on November 6, 2024, and paid extra to ensure quick delivery. However, without any prior notification, my order was abruptly canceled. When I reached out to customer service, they simply informed me that the item was “unavailable.” I am extremely frustrated – why list an item as in stock if you cannot fulfill the order? If the product isn’t available, there should be no option to pay for expedited shipping. I expected better service from Zara and am now requesting that my order be fulfilled as promised or to receive a clear explanation for this inconvenience.
I placed an order with Zara on November 6, 2024, selecting the next-day delivery option for an extra fee. The product was supposed to arrive on November 7, 2024, but it wasn’t delivered, and I received no updates. Instead, the order status now says "problem with delivery." If next-day delivery isn’...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
I placed an order with Zara (Order No: 5387****730) on October 7, 2024, and paid extra for early delivery on October 9, 2024. Despite being home, Kargoist sent a message saying the delivery couldn’t be made. I can’t reach customer service, and Zara isn’t resolving the issue either. If the package ca...
I purchased a product from Zara, expecting timely delivery, but it has yet to arrive. The scheduled delivery date was November 13, 2024, but I keep receiving updates claiming “recipient unreachable.” This is completely untrue as the address provided is a well-known business location. No one has cont...
I ordered from Zara's phone app yesterday, choosing expedited delivery due to the urgency of my order. Even though I was eligible for free shipping, I chose the expedited delivery option and set the delivery date for October 10, 2023. My order, 5343***3408, was supposed to be delivered quickly with ...
Comments