I have a page with 50,000 followers on Instagram, and I regularly take photos and reels at Zara branches in Istanbul. However, at the Zara Marmara Park branch, an employee (who claimed to be the manager) told me that photography is prohibited and that I couldn’t take any more pictures. I’ve never encountered this issue at any other Zara branch, so this was both confusing and frustrating. When I tried to explain that my content promotes their brand and attracts attention to their products, she dismissed it outright. Where did this strange rule come from? Educate your employees—no one else forbids taking pictures! This is free advertising for the store, after all. (She was really rude and angry about it, too.)
In Zara Istmarine Istanbul, the employee did not let my mum to try outwears by saying it is not allowed in very aggresive communication style. Customers can choose the place where they try. Brands should respect customer privacy and preference. As a Muslim woman, I do not wanna try in an open area. ...
Good morning, My bag was misplaced on December 25 while I was shopping at the Zara store located in the Hilltown Mall part of Istanbul. I made an immediate request for assistance from the staff, but unfortunately, they were unable to assist me in locating my bag by any means. When I was unable to fi...
When I went to the Zara store at Maltepe Hilltown Mall, I saw that they had set up a stand for their unsold items and put 359 price tags on some of them. I went to the cashier because I was happy to find something I liked at that price. But I was disappointed when I waited in line for 15 minutes and...
I had a bad experience at Zara's Istanbul Istiklal Store when I tried on an oversize raincoat that was out of stock. I paid for it online and had it delivered to my Kocaeli address. However, the product lacked a size. Can, the store manager, assured me that I could easily return the item by having i...
On 23.03.2025, at around 20:15, I visited the Zara İzmir Forum Bornova store and wanted to try on a coat that I liked. Since I was not appropriately dressed to try it on in a public area, I decided to check how it looked on me in the mirror located in the fitting room section, without actually enter...
Comments