Zara Misled Me About Stock Availability and Treated Me Like a Liar Over a Bag

I went to Galataport from Çengelköy because a bag I wanted to buy from Zara wasn't available online, but it was shown as in stock at the store. The employee informed me that there was a stock error, but the bag was available at Zara on İstiklal. Since it was nearby, I went to İstiklal. However, the employee there treated me as if I were lying. She said, "It's impossible for them to tell you that. There is no stock here. There was one yesterday, but it was sold. You were not told anything like that." I am going to great lengths to purchase a bag, but your employees are misleading me and treating me like a liar. This is the second time Zara has let me down. You need to address your stock issues immediately.