Zalando product return

2 complaints

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Zalando Took My Money But Never Delivered and Won’t Refund Me

Priscilla
58

Zalando's performance has lately been absolutely disappointing. I ordered but never got anything as their end had a prob...

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Zalando canceled my order without explanation, what should I do?

Zalando sent the wrong size shoes, how can I easily exchange them?

2 Complaint

I returned a jacket to Zalando two weeks ago, but still haven’t received a refund. What is the best way to solve it?

1 Complaint

Zalando listed an item as in stock, but after purchase, it says out of stock. What can I do?

Zalando customer service hasn’t replied to my emails for over a week, what’s the most reliable way to contact Zalando?

2 Complaint

Zalando processed my payment twice for the same order, how can I easily resolve it?

Zalando offered me a discount code but it doesn’t work, how can I apply them?

The shoes I received from Zalando had signs of wear, how can I easily return them?

Zalando’s delivery was delayed, what’s the best way to speed up the process?

1 Complaint

Zalando isn’t providing any tracking updates after I placed an order. How can I fix it?

2 Complaint