I did not receive my birthday coupon from Yves Rocher as I had anticipated. During my visit to the store, the staff informed me that the issuance should have already taken place, but unfortunately, it did not occur. Consequently, I was unable to utilize my coupon or finalize my purchase. I cannot see any coupon displayed on my account.
I kindly request a prompt resolution to this matter so that I may avail myself of the discount offered on my birthday. Could you please help me add the coupon to my account as soon as possible? Thanks!
I am very disappointed with Yves Rocher’s handling of their birthday promotion. Despite being an existing customer, Yves Rocher did not apply my birthday offer, which was supposed to be available on October 30. Their communication states that a discount code would be sent to my phone or email, but I...
I normally expect a special birthday campaign from Yves Rocher, but I did not receive any discount offers via email or SMS. My birthday was yesterday, and I would like to learn about the special coupon code that should have been available to me. I would greatly appreciate it if you could reach out t...
Yves Rocher typically offers a birthday gift, but I noticed that nothing is showing up for me. I’ve checked all my details on the platform, and everything is correctly entered. However, there’s no coupon or notification for the gift. I’ve even contacted customer service via WhatsApp, but there has b...
Today (August 24th) is my birthday, and I was looking forward to enjoying Yves Rocher's birthday promotion. However, I didn’t receive any email or SMS about the offer. When I logged into the website, I couldn’t find the birthday promotion listed in the campaigns section either. I’ve been a loyal cu...
Today is my birthday, and as a loyal Yves Rocher member, I was expecting to receive the special birthday campaign that the brand offers. However, I didn’t receive any email or message about the promotion. It’s disappointing, especially since I’ve always enjoyed the brand and was looking forward to t...
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