I recently received a message informing me about a price increase for my YouTube Premium Individual plan, raising it to ₺104.99 per month. The message suggested that I could get a discounted rate of ₺79.99 if I subscribed directly through YouTube, so I canceled my existing subscription and re-subscribed at the lower price of ₺77.90. However, despite completing the subscription on my phone, I am unable to access any of the Premium features on either my phone or tablet, regardless of how often I restart or troubleshoot the devices. Both my Apple and Samsung Android devices fail to recognize my Premium status, yet the subscription fee has been deducted from my account. I urgently request a solution to restore full access to the Premium features I paid for. Please address this issue promptly as I cannot fully utilize the service I am being charged for.
Yesterday, I purchased a Spotify Premium Individual plan for ₺15. Right after the payment, my Premium membership appeared as active. However, when I opened the app again today, it showed that my subscription was no longer active, and I could no longer access any Premium features. I’m using an Andro...
I am trying to purchase an individual YouTube Premium membership, but I keep receiving an error message. I had a membership before, which I canceled, and now I want to subscribe again. However, since yesterday evening, despite multiple attempts, the process keeps failing and doesn’t accept my purcha...
I was charged ₺115.99 by YouTube.com for a family Premium subscription, even though I never authorized or used it. I don't use this service and I expect a refund. I really don't appreciate having my money taken without my permission once more. As a student, I am already feeling quite frustrated abou...
I previously had an active and fully functional FaceApp Pro subscription on my Samsung phone. Around 6–7 months ago, I switched to an iPhone, but when I logged into the app, it asked me to purchase the Pro plan again. I paid once more through mobile billing, and in total, at least ₺2,000 has been ch...
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