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I Face Yemeksepeti Not Refunding My Order From Pasta Patisserie

Rojin
April 8 9:14 PM12

On February 23, 2026, I placed an order through Yemeksepeti from Pasta Patisserie for one Malaga cake and 500 grams of cold baklava. However, the refund for this order, totaling approximately $30, has not been processed for about 45 days.

Despite repeatedly trying to contact both Yemeksepeti customer service and the restaurant, I have not been able to reach anyone. Throughout this entire period, I have received no updates or explanations, and my issue remains unresolved.

Even after waiting for an extended period, the refund has still not been issued, leaving me in a difficult situation. I request that the $30 refund for this order be credited back to my account as soon as possible and that I receive a written explanation regarding this delay.

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