On February 23, 2026, I placed an order through Yemeksepeti from Pasta Patisserie for one Malaga cake and 500 grams of cold baklava. However, the refund for this order, totaling approximately $30, has not been processed for about 45 days.
Despite repeatedly trying to contact both Yemeksepeti customer service and the restaurant, I have not been able to reach anyone. Throughout this entire period, I have received no updates or explanations, and my issue remains unresolved.
Even after waiting for an extended period, the refund has still not been issued, leaving me in a difficult situation. I request that the $30 refund for this order be credited back to my account as soon as possible and that I receive a written explanation regarding this delay.
On 07/09/2025, I placed an order from McDonald’s through Yemeksepeti, but many of my items and side products were missing upon delivery. I immediately reported the missing items through the app and requested a refund. However, even after 18 days, the ₺1,050 refund has still not been made to my bank ...
On January 16, 2026, at 3:21 PM, my order placed through Yemeksepeti, order number #X6c0-2603-r5GB, was canceled with a message stating that it was “c...
On December 10, 2025, at around 10:00 p.m., we placed an order through Yemeksepeti Market Bornova for approximately $10. In the app, our order appeared as “on the way” and “out for delivery,” so we waited at home for a long time. However, hours passed and the order never arrived, nor were we given a...
My order from Yemek Sepeti on 21.07.2025 was cancelled, but I still haven’t received a refund. They said credit card payments would be refunded within 1–3 business days, but that hasn’t happened. I’ve checked with my bank multiple times, and there’s no sign of the refund being processed. It feels li...
Dear Yemeksepeti Team, I am writing to express my dissatisfaction with my recent experience using your service. Although my payment was successfully processed, my order was not created, and I have received no updates regarding its status. For the past ten days, I have been trying to initiate a refun...
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