I purchased a Xiaomi Redmi Note 12 device from a Migros store in December 2023, and I’ve had screen issues ever since. After exiting the Instagram app, even though it is closed in the background, the Instagram interface remains stuck on the screen, meaning the lower menus, likes, and comments sections are clearly visible. I performed a factory reset a few times, which temporarily fixed the problem, but the screen issue returned after a while. The problem is clearly visible in the photo I’ve attached. Even though the screen brightness is set to 100%, sometimes it increases beyond that or decreases, yet it still shows 100%. Despite having auto-brightness turned off, the brightness keeps changing. The phone also freezes and lags, and I have network issues. I sent it to the warranty service on May 27, 2024, by shipping it. When sent to the warranty, a factory reset is mandatory, and Genpa Ankara authorized service returned my phone saying there was no issue. I assume that because I had performed a reset before, the screen issue temporarily disappeared. Currently, I’m using the device, and I regret buying a Xiaomi. I will never buy one again. If I hadn’t called the service, the device would have been returned to me without any feedback. I was sold a defective, faulty product, and I do not accept this. I demand a refund as soon as possible.
I bought a Xiaomi Redmi Note 11s phone at the Xiaomi store in Samsun on April 3, 2023. I put in my SIM card, changed the settings, and did the other steps that needed to be done. Later that night, I saw and heard that both parts of my WhatsApp video call were frozen. After testing the problem on Ins...
I bought the Xiaomi Redmi Note 11 Pro from the store about six to seven months ago. I thought it was a great choice. I didn't know at the time that it would turn out to be a bad phone. The quality of the camera has never been great, but lately, it has gotten even worse. The phone freezes and turns o...
I've used the Xiaomi Redmi Note 11 for a year and a half, and it's been the worst phone I've ever had. The device closes or refreshes background applications without my permission, which makes the device freeze and unresponsive. I was excited when I bought it, but now I regret it and want to exchang...
I have been unable to use my Xiaomi Redmi Note 12 Pro smartphone for about two months due to freezing issues and the battery draining extremely fast during normal use. The device constantly freezes when switching between apps, and the charge depletes within a very short time. Most recently, the phon...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
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