Redmi 13 Phone Freezes Constantly and I Want to Exchange It for a Different Model

On September 28, I filed a complaint regarding my Redmi Note 14 Pro, but I still haven’t received any response. I purchased the device in April from MediaMarkt, and it is covered by both the manufacturer’s warranty and an additional one-year insurance plan. About two months after purchasing the pho...

I bought a Redmi 11 Pro phone, but because of problems with the network, I had to send it in for repair. After about 10 days, they couldn't fix it, so they got a better model to replace it. But the problems are still there on the new phone they sent me. During calls, the other person can't hear my v...

I bought a Redmi 12C a little over two years ago, and I’ve had nonstop problems with it. About 5–6 months after purchasing, the phone started freezing randomly, opening apps by itself, and even making calls without my input — as if it had a mind of its own. Shortly after, it began overheating, would...

I've used the Xiaomi Redmi Note 11 for a year and a half, and it's been the worst phone I've ever had. The device closes or refreshes background applications without my permission, which makes the device freeze and unresponsive. I was excited when I bought it, but now I regret it and want to exchang...