X Premium Charge Appeared on My Card Without My Approval
On September 15, 2026, approximately $2 was charged to my card for an X Premium subscription without my authorization or request. Even though I did not initiate or approve any transaction, my account was upgraded to Premium, and the amount has not been refunded.
After this transaction, I tried to contact both my bank and X Support. My bank told me that because the charge was made directly to my card, I needed to contact X and that X would have to authorize the refund. However, since there is no directly accessible customer service channel for X in Türkiye, I have been unable to reach anyone or find a representative who can address this transaction.
I request that the unauthorized $2 X Premium charge be canceled and fully refunded, and that the necessary safeguards be put in place to ensure that my X account is not upgraded to Premium again without my authorization.
