I have been using my Woongjin Eversky SU-73CR device for 4 years. When I called to use my free transfer right, Hakan from technical service asked for an additional ₺2,500 service fee and added a different filtration system to the device without my request. Despite having scheduled service visits for the last 3 months, no one has come to change the filter. The device is not providing hot or cold water at all.
The phone number they provided is always off, and the water is no longer drinkable. I have turned off the device to avoid paying unnecessary fees for maintenance and electricity. I am left with no choice but to express my frustration daily. I do not recommend this product at all, and I am requesting legal action to be taken regarding this matter.
I am a user of the Water Life non-electric pump home water purifier, and despite replacing the filters just four months ago, the water now comes out in a thin trickle. When I contacted the company to report the issue, I was told that a technician visit was required and that I would need to pay a 750...
I bought the product from Samsung at Marmara Forum four years ago. About a month ago, the product started frosting up, as you might expect. I unplugged it, cleaned it, and let it sit for two days, hoping it would fix itself, but after that, the product started leaking water, creating steam, and swea...
I signed a 3-year contract with Arçelik for filter replacements for the Arçelik 3230 SFC water purification device and paid the full amount in advance. Over two years, the filter was replaced four times, leaving me with five remaining replacement rights. However, for the past 10 months, they’ve repe...
I purchased the Dyson Airwrap from Dyson Turkey in 2020. After two years of usage, the device began displaying a red light and would stop working. I contacted Dyson Turkey's support, and they responded through a video call, examining my device. They claimed the filter appeared clean, but the main bo...
I purchased the Dyson Airstrait hair straightener from Dyson Turkey’s official website in August 2024. Shortly afterward, despite regular and thorough cleaning of the filter, the device repeatedly displayed the irritating "clean filter" and "filter blocked" warnings. I contacted customer support, wh...
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