I purchased a Windsor 9000 BTU air conditioner a year ago, and it has been a nightmare during the winter. The unit makes unbearable vibrations and loud noises in heating mode, to the point where we can’t sleep. It also shuts down frequently and barely heats the room.
I’ve tried contacting customer service, but I can’t even find a proper service number to get help. This is extremely frustrating, especially with a small baby at home and the winter season already here. For the high price we paid, we expected better quality and performance. At this point, I feel like we’d be better off blowing warm air ourselves.
I demand urgent service to fix this issue. Such poor manufacturing and lack of support are unacceptable for a premium-priced product.
I purchased the Windsor CM 9WS120 9kg 1200 RPM washing machine, and it has been nothing but trouble. While spinning, it doesn’t just move slightly—it shakes violently, making loud noises and literally "walking" across the floor. This excessive movement has even torn several pieces of clothing during...
Hello, I purchased a Windsor refrigerator about 1.5 years ago, and I’ve been facing constant issues ever since. The fridge causes excessive icing, and vegetables and fruits spoil or rot quickly. When I initially contacted customer service, I requested a replacement, but they assured me the issue cou...
I purchased a Windsor washing machine by Vestel and started using it just a week ago. Almost immediately, the machine began operating with excessive noise and even started moving out of place while running. I recorded videos of these issues and showed them to the technical service team, but they cla...
In April 2023, we purchased a Windsor refrigerator manufactured by Vestel. After only 5 months, it stopped cooling, causing all items in the freezer to thaw and go to waste. While the issue resolved itself within 24 hours, we called for service, but they couldn’t identify the problem. They advised u...
I purchased a Windsor air conditioner, but the installation experience was unacceptable. The technician who came was extremely rude and struggled to mount the unit on a flat wall. Additionally, I was informed that the brand charges for piping over a certain length, and I was asked to pay ₺3000. I p...
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