WePlay Support Fails to Respond After Account Access Loss

I lost access to my WePlay account last night at around 9:00 p.m., and since then I have been unable to log in to my account. My in-game ID is 18165504. The email address linked to my game account is still active, and I want to recover my account using that email. I have already contacted WePlay support regarding this issue, but I have not received any response so far. I am worried about losing my account and the progress associated with it, even though my email is available for verification. I kindly request that my WePlay account with ID 18165504 be restored and that an email verification be sent to me so I can securely regain access to my account as soon as possible.