Walmart rejected my return; how can I get a refund?

Walmart generally allows eligible items to be returned within 90 days, but exceptions apply and Walmart may reject returns involving damage, missing materials, excessive use, or policy restrictions.

If you believe the rejection was incorrect, contact Walmart Customer Care with your order number, receipt, return tracking, photos, and the rejection reason, and request a review.

For Marketplace purchases, contact the seller through Account → Purchase History → View Details → Contact Seller; sellers normally have two business days to respond.

If the seller refuses an eligible return or does not refund a tracked return within two business days of receipt, ask Walmart Customer Care to intervene under its Marketplace protections.

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