I recently bought two lines from Vodafone. One was activated and started working, but the other one never was. For four months, they kept charging us for the one that wasn't working. Even though we've called the call center many times to explain the problem, they just keep sending us from one person to another without giving us a solution. The most recent reason they gave us was that the barcode on the SIM card they gave us doesn't match the barcode on the line that is already working. How can they ask for money for a new SIM card that they didn't even send? It's not right! I want the charges for the line that isn't being used to stop and the SIM to be sent to me. If they can't figure this out, I'm ready to go to Consumer Court. Vodafone needs to fix this double trouble problem as soon as possible.
I've been dealing with a frustrating problem with the activation of my Vodafone SIM card for the past two weeks. Despite numerous attempts to seek assistance, I have yet to receive a response or solution from their customer service. To make matters worse, I'm getting calls from them offering a new S...
I purchased a new SIM card from the Vodafone store near Tekirdağ Çorlu Çeşme bus stop on February 3rd. When my GSM line wasn't activated within four days, I contacted Vodafone customer service and was instructed to visit the store. At the store, they informed me that the last digit of the number was...
I'm fed up with Vodafone's inaction and poor customer service. My phone was stolen, but my SIM card remained active. I called to cancel it, but they refused. So I went to a Vodafone store and canceled it. They later called and demanded an exorbitant termination fee. They offered to reactivate my pho...
such a nightmare trying to cancel my Vodafone line for the past 3 weeks. Every time I call customer service, they promise to cancel it, but the cancellation just doesn't seem to go through. They keep charging me for the service that I don't even want! I've lost count of how many times I've tried to ...
I went to the Vodafone store to get a new SIM card, but they told me I was on the blacklist and made a request to fix it. Even though I asked Vodafone to take me off the blacklist 10 days ago, I still can't get any service because they haven't done so. I called the store again, and they made another...
Comments