During the pandemic, I applied for Vodafone home internet. They came to set it up, but since my last name had changed, they left without completing the process using my old ID. No paperwork was done, no modem, no internet—nothing at all. I guess they never initiated the subscription, yet now they're demanding payment for the internet service they never provided. Later, they even sent me a bill! And now they're threatening to start legal proceedings if I don't pay this unjust debt. It's outrageous that I'm expected to pay for a service I never received. How can they hold me accountable for an internet service I didn't even get? This is unacceptable. I do not want to pay it.
I contacted Vodafone's online customer service and began the process of transferring my phone number. They were supposed to send me the necessary documents to sign at home, then give me a SIM card, and then call me to get my permission. I was never allowed to sign any documents, was never given a SI...
I've been battling with Vodafone for months. I've lodged countless complaints and have been contacted numerous times. I've spoken to over 50 different customer representatives, but it seems like none of them have a clue about their job. They've mastered the art of apologizing but have no idea how to...
Despite the fact that I have no outstanding debts with Vodafone, they refuse to remove my name from the blacklist. Although I desperately need to switch to a different carrier, Vodafone still has me on their blacklist despite my best efforts. Multiple attempts on my part to get in touch with Vodafon...
Vodafone has completely frustrated me. I applied for a new line online a week ago and have received no response since then. Even when I call, all they say is that they've taken notes and forwarded them, but there has been no progress. To make matters worse, I've decided to withdraw my application fo...
Around 2 months ago, I signed a contract with Vodafone for home internet, but they still haven't set up the service. The signed agreement is sitting in front of us, yet Vodafone seems to be dragging its feet in getting the necessary infrastructure from its provider. They haven't taken any action to ...
Comments