I don't understand how a company can be this bad before even filing a complaint. I also don't understand how a name like this got so big. I started a transfer request to switch to another mobile operator. Despite being told that my new line would be activated within 48 hours, it took four days, and the SIM card was still stuck in the courier stage. During these agonizing four days, I must have made over 50 phone calls and never spoke to a live person. I finally decided that even if it were free, I would not use this operator's line. As a result, I decided to renew my contract with my previous operator. They now claim they can't cancel the yet-to-be-activated line and appear only interested in extracting money from me. To be honest, the level of service they provide does not justify the extensive advertising they receive. I will not use their service, regardless of the cost, and will exercise all of my legal rights. In my opinion, a company that can't even connect with customers for four days is far from a behemoth.
They've been teaching me what a bad decision I made since the day I applied to switch to Vodafone. I started the process of switching operators, and despite spending hours on the phone, it took 4-5 days for my SIM card to arrive. When I called to inquire about the status of my application, I was ast...
It's been like four whole days since I applied through that e-government, got my SIM card delivered, and got that activation message. I thought I was good, but now nothing goes any further. Once I started doing what the app told me, everything just went downhill. a random error just pops up. I gave ...
I switched to Vodafone about a month ago. I received the SIM card in four days. However, 6 days have passed and neither a call nor an inquiry has been received. In search of answers, I dialed 0542**25 00 00 and was given three additional numbers to call. I called these numbers and left messages, but...
I recently bought two lines from Vodafone. One was activated and started working, but the other one never was. For four months, they kept charging us for the one that wasn't working. Even though we've called the call center many times to explain the problem, they just keep sending us from one person...
I requested the transfer of a phone line from another operator to Vodafone under my mother's name at a Vodafone store nine months ago. Unbeknownst to me, the store ported the line as a postpaid contract. I noticed this three months after the line was activated for the first time. I immediately conta...
Comments