Vodafone I applied for a new line on 01.08.2023 on my own behalf. But unfortunately, our new line has not been opened as of today, 05.08.2023, although we requested it as an emergency because we had an upcoming birth.... And although we met Vodafone, a new GSM operator, I did not like it at all and I was not satisfied at all. Because we cannot call anyone because we do not have any open postpaid lines. When we called the customer representative because we applied for a Vodafone postpaid line, he told us that the legal process will be opened within 2-4 days after the documents are received within 2-4 days, after the confirmation team calls you and confirms you, your line will be opened within the legal process. I would like to complain about this issue and I would like to state that I will make a criminal complaint in court.
I wonder if Vodafone is just a regret for all... On 11/11/2023, I applied to transfer my postpaid line to Vodafone. The courier delivered the SIM card after 2 days; I signed and submitted the documents. It's been 12 days, and the line is still not active. I've been calling customer service for a wee...
I requested the transfer of a phone line from another operator to Vodafone under my mother's name at a Vodafone store nine months ago. Unbeknownst to me, the store ported the line as a postpaid contract. I noticed this three months after the line was activated for the first time. I immediately conta...
My contract with Vodafone for my postpaid line expires on August 21st, and I've been trying to contact them since August 4th. I desired to change to a special tariff. The representative informed me that the package would be renewed for 214 TL and would not be affected by any price increases througho...
Hello, I transferred from Turkcell to Vodafone on November 8, 2023. On 10/11/2023, around 7:30 PM, my line was moved to Vodafone. I'm using my line passively because Vodafone doesn't deliver a signal to my phone, which I registered and activated in another country. When I called Vodafone customer se...
Vodafone has completely frustrated me. I applied for a new line online a week ago and have received no response since then. Even when I call, all they say is that they've taken notes and forwarded them, but there has been no progress. To make matters worse, I've decided to withdraw my application fo...
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