It's been approximately three months, and the network and internet problems in my residential district remain unresolved. Despite this, I continue to pay my bills as usual. Whenever I contact Vodafone authorities, they claim to have opened a case, but the issues persist without any resolution. It's frustrating that they provide no follow-up, and we can't find a single point of contact willing to assist us and address our grievances. I have not encountered any other organization that performs as poorly as Vodafone in addressing customer concerns and delivering effective solutions. The lack of responsiveness and accountability is disheartening, and I hope to see a resolution to these issues soon.
We are paying for a service, but the connectivity is so poor that Vodafone internet is virtually non-existent. I've raised this issue 15 or 20 times, receiving the same response that they will get back to me soon or acknowledge the urgency of the situation. However, these assurances have not transla...
Since August 6th, I have been facing a persistent technical problem with Vodafone Net. Despite my numerous attempts to contact them, I have not received any response at all. Every single day, I've been reaching out, making phone calls, and submitting complaints, yet it seems as though my efforts are...
I filed a complaint on August 22nd, and it is now September 27th, and my issue is still unresolved. A Vodafone representative called me and was very understanding, acknowledging my frustration with the lack of productivity from home internet and saying, "You're absolutely right; it's not comfortable...
I have been having problems with my internet connection for a long time. Not only do I get disconnected often, but I also can't get to data even when it looks like I'm connected. Vodafone has done nothing to help solve this problem and has given no good ideas. I've had to deal with this problem for ...
Vodafone is dropping the ball when it comes to addressing complaints. Instead of finding solutions and making things right, they just brush them off and ignore customers. It's really not cool – they should be stepping up, offering solutions, and compensating for the problems. But no, all they do is ...
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