I am a citizen of Kazakhstan and a married musician from Turkey. 1. I noticed that 2 (two) Vodafone lines were opened through e-Government without my knowledge and consent. (Document is attached) Thereupon, I went to the Vodafone communication center on Istiklal Street, filled out some forms, and canceled both lines that were opened against my will. Vodafone employees said that these lines were opened by the Vodafone dealer with the code X087580. 2. Then, I noticed that another Vodafone line was opened in my name, again without my consent (The document is attached), and I canceled it by contacting the Vodafone Communication Center in Yusufpasa. 3. Yes, unfortunately, today, for the 3rd time, I learn that another Vodafone line has been opened in my name without my consent. (The document is attached). In addition, the number of lines that Vodafone opened in my name without my consent has reached 4. I'm tired of trying to cancel lines opened without my knowledge and consent. I am complaining about the Vodafone company, which uses my personal information to distribute phone lines on my behalf to people whose identities I do not know and does not take action against its dealer with the code X087580... Z.A.D**** 05******87
I am the legal owner of the line 05447943***. Vodafone is failing to protect my personal data; they are processing my personal information without my consent. Whenever I raise this issue during calls, the representatives avoid addressing it. I've already decided to file a complaint with the relevant...
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I have been constantly bombarded with calls from Vodafone, urging me to renew my contract. On the 26th of the fifth month, I visited the Vodafone store in Arnavutköy to switch to a prepaid plan. The lady there asked for my phone number, and after I provided it, she said she needed the code sent to m...
At Vodafone, I transferred my spouse's line to my name, but Vodafone doesn't seem to care about dealing with customers at their official locations (mall-based dealers), claiming that their system is down. So we went to a regular dealer, where they charged us an extra 500 TL under the guise of an "ex...
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