We recently bought two Vivo Y19s phones, thinking we were making a solid investment. But right away, we ran into a major issue that’s seriously affecting how we use these devices. When I connect my Vivo Y19s to my car’s Bluetooth system and try to make a phone call, I can hear the other person perfectly fine—but they can’t hear me at all. My voice simply doesn’t go through.
To be sure it wasn’t the car’s fault, I even took the vehicle to the authorized service center. They ran a full diagnostic and confirmed there was nothing wrong with the car’s Bluetooth system. Then I tested it with other phones—everything worked flawlessly. The problem is clearly with the Vivo Y19s, and both of the units we purchased are having the exact same issue.
I searched everywhere and even asked around, but no one seems to have a solution. This is extremely frustrating, especially for people who rely on Bluetooth calling for safe, hands-free communication on the road. Vivo needs to take this problem seriously and roll out an immediate fix. I’m asking for a prompt and permanent solution to this Bluetooth voice issue—it’s unacceptable for a brand-new phone.
I bought a Vivo Y19s from Media Markt, and right from the moment I unboxed it, I noticed that the vibration feature didn’t work properly. The phone doesn’t vibrate during incoming calls or when the alarm goes off—this is a serious problem for anyone who relies on silent alerts. I immediately report...
I have been using my Vivo V29 Lite for 1.5 years, and I have had sound issues from the very first day. During calls, the other person hears siren-like noises, and my voice cuts out. I bought the phone from Media Markt, and under warranty I sent it to KVK service a total of six times, and once to Viv...
I recently bought the Vivo Y18, and I’m already dealing with an annoying issue that makes the phone hard to enjoy. Whether I’m listening to music, watching videos, or playing games, the sound randomly goes up and down on its own. One moment it's loud, the next it's barely audible—without me even tou...
I bought my Vivo Y18 just two months ago, and I’m already dealing with serious issues that shouldn’t be happening on a brand-new device. The phone heats up for no reason—literally. Whether I’m listening to music, watching videos, or just casually browsing, it starts getting hot within minutes. And i...
I’ve had nothing but trouble with my Vivo Y22s, and I’m beyond frustrated. The phone deletes my saved contacts on its own—yes, you read that right. I save a number today, and within a week, it vanishes without warning. This keeps happening no matter how many times I re-save the contacts. I even chec...
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