Vivense'den aldığım köşe koltuk 1 haftada dağıldı. Tüm düğmeleri koptu. Her oturmada 1 düğme kopuyor. Onarım için muhatap bulamıyorum. Arayacağınız bir iletişim numaraları yok. Yazılı olarak talep oluşturdum. Onarım yapılacağı bildirildi fakat 1 ay olmasına rağmen ne gelen var ne giden. Kısacası Vivense pişmanlıktır. Muhatap yok. Milyarlar verip ürün alıyorsunuz, getirip atıp gidiyorlar daha sonrasında kimseye ulaşamıyorsunuz. Onarım için kayıt oluşturduk falan yazıyorlar ama yalan. 1 ay oldu hala arayan da yok gelen de yok.
On July 13, 2025, I purchased one table and four chairs (Order No: 139f07389686) from the Vivense Çiğli store, paying a total of ₺29,788.20 plus an ad...
I purchased couches from Vivense, but they started sagging very quickly. I first contacted them on February 6th, and they agreed to reupholster them. They picked up the couches on February 29th and promised delivery within 21 business days. Despite exceeding that timeframe, when I emailed them, the...
I purchased a corner sofa from Vivense in September 2024. Less than a month after the product was delivered, the fabric began to tear and pill. Experiencing such an issue so quickly with a brand-new item both surprised me and caused significant inconvenience. After filing a complaint, I contacted Vi...
I went to the Vivense store in August 2022 and bought a couch with the option to exchange the fabric. After breaking and sliding open while on the floor in December 2023, the sofa began its journey into repair. I called multiple times before it was returned to me on January 20th after being taken fr...
I purchased a Vivense couch in January 2023. Within a few months, the foam in the cushions started to sag. I filed a warranty claim, but the technician did not care about the issue. I then filed a complaint with the Consumer Protection Agency. The agency ruled in my favor and ordered Vivense to rep...
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