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Vivense Cabinet Order Delay

Vivense Cabinet Order Delay
Emine
January 12, 2024 4:45 PM12

I recently made a purchase from Vivense for a cabinet that I plan to mount on top of my washing machine. Even though it's been 15 days, the cabinet still hasn't shown up. When I contacted Vivense, their response was quite disappointing: "We are unable to send it at this time, and we cannot provide an estimated delivery date." I've been trying to get a refund from Vivense for the past month, but they still haven't reimbursed me. It's really frustrating. I kindly request a refund for the amount I paid.

January 12, 2024 5:34 PM (48 minutes after complaint)

Hello, In order to check your order and provide you with more detailed information, we kindly ask you to share your order number or the contact information registered with the order (phone - email address) with us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center

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