Virgin Games Blocked My Account Without Any Warning or Explanation

I put £800 into my Virgin Games account, looking forward to some entertainment and perhaps a few nice wins. Ultimately, it turned out to be completely pointless. After three weeks, I hardly noticed any returns, and it seemed like the RTP was only about 10% at most. I once won between £40 and £50 in a single game, which felt absolutely absurd considering how much I had spent. Out of nowhere, my account was abruptly blocked, leaving me confused and without any explanation. I attempted to contact customer service, but I haven't received any reply. I’ve tried many online casinos in the past, and this one stands out for all the wrong reasons. It seems like Virgin Games is more focused on taking your money than providing a fair experience. I can't suggest this to anyone seeking a real and enjoyable casino experience.