Around 15-20 days ago, I bought a perfume from Victoria's Secret through their online store. The bottle's top part broke after the third use. Right from the start, the perfume didn't spray correctly. I went to the store, but the sales representative seemed completely uninterested and responded to me in a dismissive manner. I walked out of the store and gave customer service a call, but unfortunately, they were of no assistance. I even sent an email and didn't receive any response. There hasn't been any resolution.
I ordered four body sprays and one cream from Victoria’s Secret, but when they arrived, they smelled awful—like something rotten or expired. These were scents I have purchased and loved in-store before, so I was shocked by how completely different and unpleasant they smelled this time. I immediatel...
I haven't received any updates from customer service or the courier for a whole week. On May 10th, I made a purchase for perfume on the Victoria's Secret website. On May 16th, I collected it from the Ankara Panora store, only to discover that instead of perfume, it contained lingerie when I opened i...
About three months ago, I placed an order for three perfumes from the Victoria’s Secret online store (Order No: 641HR5377I). Due to a shipping label mix-up, someone else’s name appeared under my label with my name and address, and I ended up receiving another person’s products. Out of the three item...
Hello, we ran into a problem with the Victoria's Secret glitter body spray, a product we've been using for a good 5-6 years now. We were a bit disappointed with the scent and longevity of our latest purchase. So, get this, when we brought up this problem with the people in charge, they hit us with t...
On August 3, 2025, I purchased a Bombshell perfume from the Victoria’s Secret store at Ankara Next Level Mall. I used the perfume three times, and each time I experienced the same issue — the scent completely disappeared within just 5 seconds after spraying 3–4 times. The perfume has no lasting frag...
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