I'm really disappointed with Victoria's Secret and their app service. It just didn't meet my expectations. I've had problems with my purchases not once, but twice. So, get this. The first time around, I was told I'd get this awesome gift bag with my order. But guess what? Not only did my stuff not show up on time, which meant I had to go to the store and pay more for them, but I never even got that promised bag. Can you believe it? So, in my second try, I was told to pick out some stuff for a gift bag. I did just that, but then I ended up getting a tiny bag that cost ₺2150. Can you believe it? Unfortunately, when it arrived, it was empty. After being a loyal customer for five years, I must say that I am quite disappointed and have decided not to shop here anymore.
On September 6, I placed an order through the Victoria’s Secret mobile app with order number 994QD9848R. Although the order status shows “delivered”, I have not received any products. No tracking number or shipping details were ever provided to me. The delivery address is in Istanbul, and the total ...
So, on March 18, 2024, I went ahead and ordered some body spray and body cream through the Victoria's Secret mobile app. I got an email letting me know that my order has been confirmed. But then, on March 27, 2024, I got another email saying I was getting a refund for my order. I bought these items ...
I was going to buy those great seven for $35 deals as Christmas presents. Putting things in my cart was going great until... BAM! The price goes up to $100 when I check out. What the heck? It used up all the money on my gift card! I was almost done checking out when the website gave me a major glitc...
On July 20, 2025, I placed an online order for two bras from Victoria’s Secret. I selected the size recommended by the store staff after an in-person fitting. However, when the products arrived, they were too tight. I later rechecked my correct size at the store and submitted a size exchange request...
I haven't received any updates from customer service or the courier for a whole week. On May 10th, I made a purchase for perfume on the Victoria's Secret website. On May 16th, I collected it from the Ankara Panora store, only to discover that instead of perfume, it contained lingerie when I opened i...
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