I Can’t Access My VFS Global Account After Lockout Despite Waiting Over 10 Hours

Dear VFS Global Support Team,

I am extremely frustrated with the experience I am having while trying to schedule my France visa appointment through your system. While using the VFS Global platform, my account became locked, and I received the following message:
"Your account has been locked. Please try again after 3 hours."

However, more than 10 hours have passed since that message appeared, and I am still unable to log into my account. I continue to receive the same error, and no progress has been made. This technical issue is blocking me from completing my visa application and causing serious delays and stress.

Given that visa application deadlines are extremely time-sensitive, this system failure is creating a major hardship for me. I urgently request that my account be reviewed, unlocked, and reactivated immediately. I also ask that you provide prompt updates regarding the status of this problem.

Please address this issue without any further delay — my travel plans depend on it!