Vestel brand is a complete disappointment. Vestel repair service and Vestel deceived us in Turkey very easily. Vestel repair service deceived us so that it would only work once. After the repair, they ran it once at our house and left saying we delivered it without any problems. We tried to start it half an hour after the service went, but it didn't work and stopped with the same fault. Nothing has been done, just set to run once. They set up the machine to work once, showed it to us, and fooled us very well. They want us to pay ₺6000 for the repair process, which they started by saying it is under warranty.
I bought a thermosiphon from the Vestel dealership in Alaçatı. However, after a few months, it started leaking water from the bottom. They claimed the tank was pierced and replaced the product. But the new one started dripping water from the bottom as well. It was cooling the water too quickly. The ...
I purchased a refrigerator, washing machine, oven, hood, and stove from Vestel. On May 29, the Maltepe Bağlarbaşı service team came for delivery and installation. They scratched my kitchen cabinets during installation and didn’t install the hood filter. They also didn't explain how to use the produc...
purchased a Vestel washing machine in good faith, believing that it was a quality product that would last for many years. However, after only a short period of time, the rubber seal on the machine became damaged. I contacted Vestel customer service to request a repair under the warranty, but they r...
My Vestel refrigerator broke down, and the lower section stopped cooling. The technical service came, took my refrigerator, and claimed to have fixed the issue with a part replacement for ₺3,800, assuring me it would work perfectly. However, the refrigerator didn’t work, so they came back and took i...
I'm writing to express my extreme dissatisfaction with Vestel's appliance repair service. I reside in Küçükbakkalköy/Ataşehir and own a Hotpoint Ariston washing machine. Since Hotpoint has withdrawn from the Turkish market, Vestel has taken over their servicing responsibilities. However, their servi...
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