Vestel Dealer and Service Delayed My Refund for a Canceled Product
Vestel's company, dealer, service, and customer support—there’s hardly any department left that I haven't had issues with. From start to finish, I had a terrible experience with Vestel, and I hope you don’t go through the same. I’m still waiting for a refund from the dealer, that’s all I can say. I paid for a product I never received, and due to the service's careless attitude and false statements, I had to cancel it. Now, I’m being told to wait for the dealer’s bank’s arbitrary process, even though we couldn’t even complete a proper contract. This is Vestel and the experience they put me through.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Officer will contact you as soon as possible regarding your notification. Did you know that you can access self‑service solutions for the resolution of your issue at Vestel? For Suggestions, Requests, and Complaints, you can always write to us, or consult with Vestel Assistant. The resolution of your complaints at Vestel is also available through all our other channels. Vestel Customer Services
