Vestel's company, dealer, service, and customer support—there’s hardly any department left that I haven't had issues with. From start to finish, I had a terrible experience with Vestel, and I hope you don’t go through the same. I’m still waiting for a refund from the dealer, that’s all I can say. I paid for a product I never received, and due to the service's careless attitude and false statements, I had to cancel it. Now, I’m being told to wait for the dealer’s bank’s arbitrary process, even though we couldn’t even complete a proper contract. This is Vestel and the experience they put me through.
I'm having a terrible experience with the Vestel authorized service after my product was discovered to be damaged. Despite the issue being clearly documented in a service report, the seller stubbornly refuses to acknowledge it. I'm having trouble getting in touch about returning or exchanging my pro...
I recently had a Vestel air conditioner installed, and despite clearly warning the technicians multiple times, they activated the unit without performing the necessary vacuuming process. I later did my own research and discovered that skipping this step can lead to serious and irreversible damage to...
Vestel brand is a complete disappointment. Vestel repair service and Vestel deceived us in Turkey very easily. Vestel repair service deceived us so that it would only work once. After the repair, they ran it once at our house and left saying we delivered it without any problems. We tried to start it...
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