I am writing to express my frustration regarding the unfair annual fee of ₺469 charged on my VakıfBank Gold credit card ending in 1820 on December 25, 2024. According to the relevant provisions of consumer law, specifically Article 31 of the Consumer Protection Law (dated May 28, 2014), banks are required to offer a credit card option without annual membership fees or similar charges. The membership fee being charged has no corresponding service, and as such, is an unfair term under the 4822 law, which amended the 4077 Consumer Protection Law, and is subject to the ruling of the 13th Civil Chamber (case no. 2011/4736).
This is a direct violation of my rights as a consumer, and I demand that the ₺469 fee be refunded immediately. If this issue is not resolved promptly, I will file complaints with the Banking Association and Consumer Arbitration Committees. I expect a swift resolution to this matter.
I hereby request a refund of the ₺799 annual fee charged to my VakıfBank Platinum credit card ending in 3419 on 02.06.2025. According to Article 31, Paragraph 3 of the Consumer Protection Law No. 6502 dated May 28, 2014, card issuers are obligated to provide a credit card option to consumers that do...
On June 16, 2024, an amount of 569 TL was charged to my VakıfBank credit card under the guise of an annual card fee. As per Law No. 6697, I demand an unconditional refund of this fee. According to Article 31, Paragraph 3 of the Consumer Law dated May 28, 2014, card issuers are obliged to offer a cre...
I request the cancellation and refund of the ₺704 membership fee charged on November 8, 2024, to my Akbank Gold MC card ending in 7543, based on the legal provisions below and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law of May 28, 2014, card-issuing in...
I request the cancellation and refund of the ₺1,016.00 membership fee charged to my Axess Gold credit card ending in 2482 on 02.03.2025, in accordance with the legal provisions stated below and without being subject to any additional conditions. According to Article 31, Paragraph 3 of the Consumer L...
I am a customer of Akbank. On March 7, 2025, a credit card membership fee of ₺1,016.00 was charged to my Akbank Axess Gold Mc credit card ending in ****4423. I request the cancellation of this annual membership fee of ₺1,016.00 in accordance with the legal provisions below, without any additional co...
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