I bought a U.S. Polo Assn. bag for school 1.5 years ago. The stitching started to come undone, so we sent it for service. However, the stitching was poorly done, with loose threads left behind. Not long after, the stitching began to come undone again, causing issues in multiple areas. It's frustrating to see such a low-quality product after spending so much money. Now I have to send it for service a second time, and there’s no guarantee the stitching won’t come undone again. I don’t understand how long this will continue. It takes 2-3 weeks for the bag to be inspected under warranty, and during this time, I’m forced to use my old bag for school.
I purchased a Guess bag, and within just 15 days, the stitching began unraveling, and the leather material showed significant wear and tear. This is completely unacceptable for a brand known for its supposed quality. I raised the issue with the company, but instead of offering a resolution, they fal...
The cardigan I bought from the U.S. Polo Assn. online store faded and became deformed after the first 30°C wash, despite following the care instructions on the label. I contacted customer service, and they promised to send me the return address for assistance. I waited for two weeks without any resp...
I'm filled with regret after my recent experience with U.S. Polo Assn. I bought a leather jacket from their store, and to my disappointment, it started falling apart at the seams after just two months of use. Seeking a resolution, I sent the jacket in for inspection. Unfortunately, the company claim...
A year after purchasing a U.S. Polo Assn. t-shirt, it shrank by 5 cm, developed a hole near the left shoulder, and the collar area faded. I sent it for a technical inspection, but they returned it unchanged, claiming it wouldn't shrink if washed correctly – completely disregarding the hole and fadin...
The American Polo sweater I got for my husband is a huge letdown. The seams beneath the arm started to come apart after just two wears. By the third wear, the problem had already occurred. The shop from where we bought it consented to send the item for evaluation once we contacted them. But when you...
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