I used Urban Care Summer Glow Progressive Lightener exactly as instructed. Before applying it fully, I did a patch test on my face and neck, and everything seemed fine. However, within five minutes of spraying it onto my entire hair, I felt an intense stinging sensation, like needles pricking my hands. When I looked down, I was shocked to see my hands turning completely white.
While the Monoi oil scent is pleasant at first, the white patches on my hands kept spreading. I specifically checked the instructions, and nowhere did it say to wear gloves. Since the product is labeled as vegan, I assumed it would be gentle, but clearly, it is not safe for direct skin contact.
Additionally, after I stopped using it, the scent became overwhelmingly strong, making it hard for me to breathe. It took 2-3 hours for my hands to recover. If this product damages skin so badly, I can only imagine the harm it could do to hair and scalp.
Hello, All necessary information about the product is already available on the packaging. However, to address your concerns, we have explained this information in detail for you. We assume that the issue you experienced has now been resolved; still, we would like to confirm. Can we assist you with anything else? Thank you for your interest. Best regards, The URBAN Care Family
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