Wrongfully Accused Of Sending Explicit Message
On September 8 my Umingle account was suddenly banned with the allegation of “Explicit messages”. I did not send any explicit or inappropriate messages, so I believe this ban is unfair and a mistake. When I try to access my account, the screen only shows that I am banned for “Explicit messages” and offers an “Instant Unban” if I pay ₱149. I find it very concerning that I am asked to pay to regain access to my account without any proper explanation or chance to defend myself. I have not been able to find a clear way to contact Umingle support directly, so I am submitting this complaint through Xolvie. I request that my account be reviewed in detail, that any misunderstanding about “Explicit messages” be corrected, and that my Umingle account be unbanned without requiring any payment.
