I waited for 30 minutes for Ulta Beauty’s curbside pickup, and no one brought out my order, how can I get my package?

After checking all personal comments and experiences on our database, we can say that:

Even at ULTA Beauty, complaints regarding curbside pickup are widespread. Delays might occur due to a variety of factors, including a high volume of orders, which can slow the process of having yours ready. Furthermore, workforce shortages might result in longer wait times, while system problems or technical challenges with curbside pickup technologies can create additional delays.

Here are some things you can do:

Check your order status online or in the ULTA Beauty app to see if there has been an update. If it doesn't work, calling ULTA Beauty's customer support team may provide additional information and maybe speed up your transaction. If the delay is excessive and you are unable to address the problem, try returning to the shop to pick up your item in person.

If you have had a similar experience, please share it. You can also submit a complaint on our website.