Udemy removed my purchased courses without notice, how can I restore access?

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Xolvie Resolution Specialist March 13, 2025 3:44 pm

Begin by ensuring that you're logged into the correct Udemy account linked with your purchases, as several accounts can cause confusion.

Next, go through your purchase history to confirm the transactions. If the courses are missing, check the "Archived" section; they may have been accidentally archived.

Courses may be withdrawn from the platform for a variety of reasons, including content revisions, policy violations, or decisions by course teachers. If you purchased a course that has been retired or unpublished, you may lose access.

To resolve this, contact Udemy Support via support.udemy.com.

Provide particular information, such as course titles, purchase dates, and any related correspondence, to help them conduct a thorough inquiry.

For immediate assistance, contact Udemy's customer care at [email protected].

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

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