I purchased a total of five courses on Udemy. When I log into my account through a desktop browser, all of these courses appear correctly and I can access them without any issues. However, when I use the Udemy app on my iPhone, none of my courses show up — even though I’m logged in with the exact same email address and account.
This issue has been ongoing for about three days. I haven’t had any payment problems, I haven’t canceled any subscriptions, and I haven’t created a second account — in other words, nothing on my end should be causing this issue. Since I couldn’t find a direct email or phone number for support on your website, I have been unable to contact Udemy directly.
I request that all of my purchased courses be restored and made fully visible in the iPhone app, that this synchronization issue be permanently resolved, and that I receive direct communication if necessary to clarify or resolve the problem.
I purchased three courses on Udemy — “Electrical Site and Field Applications,” and “Electrical Progress Payment Register (Green Book)” — paying approximately ₺1,500 in total. However, when I logged into my account today, I noticed that none of my purchased courses were visible. The last time I check...
On September 23, 2025, I purchased three courses on Udemy using my bank card: “Core Belief Restoration,” “Self-Esteem 101: The Art of Self-Love,” and “Growing After Trauma.” The payment went through successfully, and I received a confirmation email. However, even after three days, these courses stil...
I haven’t been able to log into my Udemy account for about a month. During login, the verification code never arrives — I’ve even checked my spam folder, but no email is being received at all. I need access to the courses I previously purchased. I contacted Udemy customer service, but I haven’t rece...
I had purchased two different courses on Udemy — one was a YDS English course (with instructor S*** H***)**, and the other was a piano course by a French musician. Both courses were advertised as offering lifetime access. However, I hadn’t logged into my account for over a year due to my busy schedu...
I've been unable to log into any of my accounts via the iPhone app for the past month, which has been nothing short of a frustrating ordeal. I can only access my accounts through the web version. I've probably lodged complaints and submitted requests 10-20 times, but it appears that my efforts have ...
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