I’m using the latest version of Zen Browser on Windows 11. When I try to watch Udemy videos through this browser, none of the videos display or play any sound — the screen remains completely black. However, when I hover over the video seek bar, I can see preview images from the video.
This issue has been ongoing ever since I started using Zen Browser, and it happens with all Udemy content. When I use the same Udemy account on other browsers like Microsoft Edge or Google Chrome, everything works perfectly fine — videos play without any issues. Therefore, I believe this problem is not related to my account or personal settings.
I request that Udemy ensure compatibility with Zen Browser, so that videos can be properly played on this browser as well.
I haven’t been able to log into my Udemy account for about a month. During login, the verification code never arrives — I’ve even checked my spam folder, but no email is being received at all. I need access to the courses I previously purchased. I contacted Udemy customer service, but I haven’t rece...
I own a Samsung UE50MU7000U TV, and I can no longer play movies, series, or videos using the internet browser. I can search for a video on Google, but when I try to click "play", nothing happens. This feature used to work perfectly, and it was one of the main reasons I chose this TV. When I contact...
Hello, dear Udemy employees. I'll get straight to the point. There is an issue with your video player or servers. When playing videos, there are incredible lags and freezes when moving forward or backward. The problem is not with my internet or computer, as I have a 200mbps download speed. Many peop...
For the past week, I’ve been unable to watch videos in Top Eleven to earn rewards. Five days ago, the video feature disappeared entirely from my account. When I try to access the daily video rewards section, I keep getting the error message: "Wait, we are still loading the ad." I’ve attached a scre...
I subscribed to Prime Video about 1–2 weeks ago and was able to watch shows and movies without any issues. On 11/28/2025, while watching a series on Prime Video from my phone, the screen suddenly went black. Since that moment, the app only plays audio—there is no video on any series, movie, or clip...
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