I entered into a natural gas agreement with Üçay Mühendislik for my home, which featured the inclusion of a safe kitchen stove as part of the deal. Even after making the full payment and with no issues on their end, they still declined to install the cooker and allow Torosgaz to turn on the gas during these chilly winter days. They are adamant that the cooker is mine and are pressuring me to purchase a new one at my own expense. This behavior is simply not acceptable. I strongly recommend that Torosgaz take immediate action to revoke this company's license. If this matter isn't addressed, I will have no choice but to take legal action, which will probably end up costing them much more than the cooker itself. I look forward to a quick and just resolution to this issue.
I've had a terrible experience with Üçay Mühendislik's customer service. They don't respond to phone or email inquiries and neglect to address any issues. Their only focus seems to be on selling cheap materials and providing low-quality gas installations. They lack any concept of customer service, a...
I purchased the cooker oven built-in set from Turkey Bosch Ankamall Company in June (June 4) and made the payment. The sales representative stated that the product will be delivered to us if we call 2-3 days before the date we want to receive it during the payment. As we moved to our house towards t...
I purchased home appliances from Arçelik and scheduled an authorized service appointment a few months later to get them set up. The apartment where the installation occurred is empty. On the day of the appointment, I went to the apartment with the team, and they finished the installation. We left to...
On January 30, 2024, I purchased a three-piece set including a washing machine, dishwasher, and refrigerator from the Hurriyet Troya Bosch store in Bursa Osmangazi. The refrigerator I bought cost ₺36,000 at the time. They insisted on a May 31 delivery deadline, claiming they couldn't store the produ...
Hi there! I want to file a complaint against Gülsoy Teknik, the authorized service provider for Daikin in Döşemealtı/Antalya. For the last three months, despite multiple calls and repair requests for a faulty combi boiler (not heating water), they have come over several times but have been unable to...
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