A hacker took over my Ubisoft account and changed the email address that was linked to it. I sent in a lot of support requests with good proof, but I haven't heard back from a human person—only automated replies from bots. I even gave a screenshot of the game's purchase date and all the details from my associated Steam account, but nothing has been done to fix the problem. Even though I've tried everything, the account is still with someone else. I felt like my position didn't matter because I went through this process and didn't go anywhere. I just want my account back safely. I truly hope Ubisoft takes this seriously and stops disregarding cases like mine.
My Ubisoft account was taken over by hackers who changed the email address associated with it. I submitted multiple support requests to Ubisoft with detailed explanations and solid proof that I am the rightful owner of the account. Unfortunately, I never received a response from a real human—only ge...
I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft account was stolen, and I provided clear, detailed evidence—including purchase records, login history, and proof of unauthorized changes. Despite this, Ubisoft refuses to return my a...
My Ubisoft Connect account was hacked, and no matter what I do, I cannot recover it. I have submitted every detail they could possibly need—my account’s creation date, linked email address, associated platforms, purchase records, and more. Despite all that, I keep receiving the exact same generic, c...
Last night, my Ubisoft account was hacked without my knowledge. When I woke up, I realized that both my email address and phone number had been changed, locking me out of my own account completely. I have a Steam-linked game on the account, and now I can’t access it at all. I immediately contacted U...
My Ubisoft account was hacked, and the associated email address was changed without my consent. I have contacted Ubisoft Support multiple times and clearly explained that my email was replaced and I can no longer access the account. Despite this, the only thing they keep saying is, “We’ve sent a rec...
Comments