I am using the Turkcell Superbox 200 GB package in Karatay, Konya. For a long time, I have been experiencing constant disconnections 24/7, which completely prevents me from using the internet service properly. I have contacted Turkcell customer service many times to resolve the issue, but no solution has been provided. These ongoing disconnections have left me unable to benefit from the service, causing me serious inconvenience. Therefore, I request a refund for the service I have not been able to use. My subscriber number is 0534*****51.
I have been using the Turkcell Superbox 500 GB package for about 4–5 months at my address. During this entire time, I have experienced low speeds and constant freezing at all hours of the day. Since I work from home, internet speed is very important for me, but I am absolutely not satisfied with the...
I am using a Superbox from a company called Turkcell, and I have been facing numerous problems since the day I purchased it. The internet speed is very slow, and I cannot use the internet consistently. Despite contacting Turkcell customer service multiple times, no effective solution has been provid...
I am using the Turkcell Superbox Digital Special 300 GB package, and for the last three days I have noticed that my internet allowance has been depleting extremely quickly. I have not connected any new devices, made any updates, or used the internet in any unusual way, yet my allowance has been cons...
My Turkcell SUPERBOX wireless internet service (number 534690****) has been down for 6 days, and despite multiple calls to customer service, there has been no resolution. I have contacted them numerous times, explaining the issue in detail, but no concrete steps have been taken to fix the problem. W...
I wanted to cancel my Turkcell Superbox subscription today because I was not satisfied with the service. During my call with customer service, I was told that the early termination fee would be ₺2,300 and that this amount could increase in the coming days. Immediately after confirming the cancellati...
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