My TransferGo International Transfer Is Missing Despite Successful Status
On August 2, 2026, at approximately 11:00 PM, I made a transfer of $20 through TransferGo, which was supposed to arrive as 395.16 GEL in the recipient’s account. The money was successfully deducted from my bank account, the transaction was approved in the TransferGo application, and I received a notification stating that the transfer was completed. However, the money has still not reached the recipient’s account. The amount was converted using the current TRY/USD exchange rate and rounded to the nearest whole dollar.
I sent the transfer to a Bank of Georgia account in Georgia. The transaction number appears as 71182959 in the application. Despite this, the recipient’s bank has no record of the incoming payment, and the transfer has still not been received.
The TransferGo support team states that the transaction is completed in their system and that the funds have left my bank account, but my problem remains unresolved. My money has not been refunded, and it has not reached the recipient either.
For transaction number 71182959, I urgently request that the status and location of the transfer be investigated. I request that the payment either be credited to the recipient’s account in full or that the transferred amount be refunded to my account without further delay.
