Township Account Permanently Suspended Without Warning

I have been playing Township on my tablet and phone for a long time and have genuinely invested a great deal of time and effort into the game. I was part of a club with my family, and I regularly played and enjoyed the game. Without receiving any warning or notification, I suddenly found that my account had been permanently suspended when I tried to log in one day. This came as a complete surprise because neither I nor anyone around me had any knowledge of or involvement in anything that could have caused this action.

During my communications with the support team, I was told that there were irregularities with my account and that I had allegedly attempted to hack the game using a third-party application. I was also told that my only option was to delete my account. I completely reject this accusation. I have never used such an application and have always used my account in accordance with the rules. I invested a significant amount of time and effort into the game, and my level and in-game progress are very important to me.

I have been dealing with this issue since approximately January 13, 2026. I believe it is unfair and highly detrimental to the player to permanently close my account without providing any concrete evidence or sharing the results of a clear and detailed investigation.

I request that all records associated with my account be thoroughly reviewed again and that the suspension, which I believe was imposed unfairly, be lifted and my account restored.