If TopPDF makes repeated charges after a single use, the most important step is to cancel the subscription immediately and document your claim. Here are practical steps:
• Cancel the active subscription: Log in at https://www.toppdf.com → My Account → Subscription / Billing → Cancel auto-renewal. Take a screenshot of the confirmation.
• Keep your evidence: Save your bank or PayPal statements showing the repeated charges, including dates and amounts, as well as any previous cancellation confirmations.
• Customer service lines: Call +852 46074212 or +1 830 582 9060, ask for English support, and request confirmation of cancellation and refund.
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