I purchased a Timberland Lace Up model boot through Trendyol. When I wore the boots, I noticed that the back of the boot is extremely stiff and causes serious rubbing against my heel and ankle, making them uncomfortable to use. Even during short try-ons, they caused discomfort, so it is not possible for me to wear them for daily use.
I bought the product on December 10 and noticed this issue immediately when I tried them on. When I contacted Trendyol customer service, they told me that since I had worn the product, they could not accept a return. My order number is 10776731374, and the product was delivered in İzmit, Kocaeli.
I expect Timberland, as a quality brand, to stand behind its product and assist in resolving this issue. I request that the current boots be exchanged for another Timberland model that does not cause this level of discomfort.
In November 2023, I purchased a pair of Timberland 6 Inch Premium men's boots (Order No. 8025106783) from the seller on Trendyol. The eyelet on the fourth hole from the bottom on the left boot came out and could not be reattached, resulting in an unsightly appearance. Despite this, I continued to we...
About a month ago, I purchased a pair of shoes from the Timberland store at Ankara Kentpark. The store employees told me that the shoe model runs narrow and specifically recommended that I buy a half size larger. Trusting their guidance, I purchased the size they suggested. However, when I wore the ...
I have a problem with the sole of my Timberland boots. After purchasing them, I felt a discomfort in my foot, so I checked under the soft insole. I clearly saw that there was a stitching repair on the left side, and the overlapping layers were causing the discomfort. I returned the boots to the Aqua...
I purchased a pair of boots from the Timberland Akbatı store, and by the third time I wore them, I experienced stitching coming apart and unraveling at the seams. Despite using the product carefully, encountering such a problem in such a short period of use caused serious disappointment regarding th...
I purchased a pair of Timberland brown Chukka boots through Pazarlama.com. The price was approximately $103–$126 USD. I specifically chose this product to wear in rainy and snowy weather. However, when the rainy and winter season began and I started wearing the boots, I experienced serious problems....
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